Sofia Kousi
Sofia Kousi
Assistant Professor
Marketing
Leadership for Impact Knowledge Center

Sofia Kousi is an Assistant Professor of Marketing at Nova SBE with expertise in branding and consumer wellbeing. Her work has been featured in Harvard Deusto Business Review, and top international marketing and psychology conferences, including the Association for Consumer Research (ACR), Society for Personality and Social Psychology (SPSP), European Conference for Positive Psychology (ECPP), and European Marketing Academy (EMAC).

At Nova SBE she has co-developed a wellbeing course, covering the foundations of positive psychology, employee, and consumer wellbeing. She also teaches a course on wellbeing & marketing. Sofia has also developed a brand strategy course focusing on new brand creation, in collaboration with startups from the Hadad Entrepreneurship Institute and IADE school of design.

Prior to joining Nova SBE she was a category brand manager at Pepsico, as well as a brand strategist and researcher at Interbrand and ACNielsen, working with global clients like Kodak Professional, ING, Reckitt Benckiser, Prozac, Jameson, Petrobras, and more.

1999 - Bachelor´s in Marketing - The Wharton School, University of Pennsylvania

1999 - Bachelor´s in Communication - Annenberg School for Communication, University of Pennsylvania

2005 - M.B.A - Stern School of Business, New York University

2018 - Ph.D. - Athens University of Economics and Business

Marketing. Consumer well-being, branding 

  • Hoang, Duc, Kousi, Sofia, Martinez, Luis F. (2023). Online customer engagement in the post-pandemic scenario: A hybrid thematic analysis of the luxury fashion industry. Electronic Commerce Research, 23 (3), 1401–1428.
  • Hoang, Duc, Kousi, Sofia, Martinez, Luis F., Kumar, Satish (2023). Revisiting a model of customer engagement cycle: A systematic review. Service Industries Journal, 43 (9-10), 579-617.
  • Kousi, Sofia, Halkias, Georgios, Kokkinaki, Flora (2023). Hedonic objects and utilitarian experiences: The overriding influence of hedonism in driving consumer happiness. Psychology and Marketing, 40 (8), 1634-1645.
  • Kousi, Sofia, Sim, Samantha (2021). El bienestar de los empleados 2.0. Harvard Deusto Business Review, 307, 40-42.
  • Hoang, Duc, Kousi, Sofia, Martinez, Luis F. (2022). Online customer engagement in the aftermath of COVID-19: Opportunities for the luxury industry. Advances in Digital Marketing and eCommerce. Martínez-López, Francisco J., Martinez, Luis F. (Eds.), Springer, Cham, 259-266.
  • Kousi, Sofia, Naselli, Gaetano (2022). Cashier-free supermarkets and consumer emotions. Extending boundaries. : The impact of the digital world on consumers and marketing. Awdziej, Marcin, Tkaczyk, Jolanta (Eds.), Poltext, 47-58.